Royal Mats is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and use our website.

Collection of Device Data

To provide you with a better shopping experience, we may collect certain information automatically when you visit our website, including:

  1. Device information, browser type, operating system, and IP address to improve website performance and provide relevant services.
  2. Location information such as country or region to provide suitable content and improve customer experience.

Registration and Account Information

When you create an account or place an order on Royal Mats, we may collect personal information such as your name, email address, phone number, and shipping details. This information helps us provide services, manage your account, and communicate with you regarding your orders.


Orders

When you purchase products from Royal Mats, we collect necessary information required to process and deliver your order, including your name, contact details, billing address, and shipping address.

Payment information is processed securely through trusted payment gateways. We do not store your complete payment details on our servers.


Newsletter and Promotional Communication

If you subscribe to our newsletter or promotional updates, we may use your name and email address to share information about new collections, offers, and updates from Royal Mats. You may unsubscribe from these communications at any time.


Links to Other Websites

Our website may contain links to third-party websites or services. Royal Mats is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before sharing any personal information.

Royal Mats does not sell, rent, or trade your personal information with third parties.

We may disclose information only when required by law, legal processes, or to protect our rights and ensure website security.


Shipping Partners and Service Providers

We work with trusted third-party service providers such as courier and payment partners to complete your orders. We share only the necessary information required to provide these services.

These service providers are not permitted to use your personal information for promotional purposes.


Cookies

Royal Mats uses cookies and similar technologies to improve website functionality, analyze visitor behavior, and enhance your shopping experience. You can control cookie settings through your browser preferences.


Security

We take appropriate security measures to protect your personal information. Our website uses secure technologies to protect data during transmission. However, no online method of storage or transmission is completely secure, and we cannot guarantee absolute security.

If you have any questions regarding website security, please contact us at our official support email.


Choice and Opt-Out

You may choose not to receive promotional emails or updates from Royal Mats by contacting us or using the unsubscribe option provided in our communications.

  1. You can email us at your registered customer support email.
  2. You can contact us through our Contact Us page.

Correction, Update, or Removal of Information

Customers can request correction, updating, or deletion of their personal information by contacting Royal Mats customer support. We will respond to your request within a reasonable time.

We retain customer information only as long as necessary to provide services, complete transactions, comply with legal requirements, and resolve disputes.


Customer Reviews and Testimonials

Royal Mats may display customer reviews, feedback, or testimonials on our website. We may use customer information only with appropriate permission. Customers can request removal of their information by contacting us.


Social Media Features

Our website may include social media features such as sharing buttons or links. These features may collect information according to the privacy policies of the respective social media platforms.


Changes to Privacy Policy

Royal Mats reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page to keep customers informed about how we collect and use information.


Contacting Royal Mats

If you have any questions regarding this Privacy Policy or your personal information, please contact Royal Mats through our official Contact Us page or customer support email.