This website is managed by Royal Mats. This document is an electronic record in terms of the Information Technology Act, 2000 and applicable rules and regulations. This electronic record is generated by a computer system and does not require any physical or digital signature.
The domain name of this website (hereinafter referred to as the "Website") is owned and operated by Royal Mats (hereinafter referred to as "Royal Mats"). The company provides premium quality mats and home furnishing products through this Website.
Your use of this Website, services, and tools is governed by the following Terms and Conditions ("Terms of Use"). By accessing, browsing, or purchasing products from this Website, you agree to be legally bound by these Terms of Use and all applicable policies of Royal Mats.
For these Terms of Use, "You" or "User" means any person who accesses, browses, registers, or purchases products through the Website. The terms "we", "us", and "our" refer to Royal Mats.
When you use any services provided through this Website, including product purchases, customer reviews, inquiries, or other features, you agree to follow the applicable rules, guidelines, policies, and terms mentioned on the Website. Royal Mats reserves the right to modify, update, add, or remove portions of these Terms of Use at any time. Users are responsible for checking these terms periodically. Continued use of the Website after any changes means you accept the updated Terms of Use.
ACCESSING, BROWSING, OR OTHERWISE USING THIS WEBSITE INDICATES YOUR ACCEPTANCE OF ALL TERMS AND CONDITIONS MENTIONED HERE. PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR WEBSITE.
Use of this Website is available only to individuals who can legally enter into contracts under the Indian Contract Act, 1872. Persons who are minors (below 18 years of age), legally incompetent to contract, or otherwise restricted under applicable laws are not permitted to register or make purchases on this Website. If a minor wishes to use this Website, such use must be carried out under the supervision and permission of a parent or legal guardian. Royal Mats reserves the right to terminate accounts or refuse access if any user information is found to be inaccurate or if eligibility requirements are not fulfilled.
If you create an account on Royal Mats, you are responsible for maintaining the confidentiality of your login details, including username and password. You agree to provide accurate, complete, and updated information during registration and checkout. If Royal Mats has reasonable grounds to believe that any information provided by you is incorrect, incomplete, misleading, or violates these Terms of Use, we reserve the right to suspend, terminate, or restrict your account access.
When you use this Website or communicate with Royal Mats through emails, contact forms, phone calls, WhatsApp, or other electronic communication methods, you consent to receive communications from us electronically. We may contact you regarding your orders, delivery updates, customer support requests, offers, or important service-related information through email, SMS, WhatsApp, or other communication channels.
Browsing the Royal Mats Website is free. Customers are required to pay only the product price and applicable charges displayed during checkout. Royal Mats reserves the right to modify product prices, shipping charges, payment policies, or introduce new services at any time without prior notice. Customers are responsible for complying with applicable laws while making payments for purchases from the Website.
Users agree that they will not use the Website for any unlawful purpose or activities that may harm Royal Mats, other customers, or website functionality. Users must not:
Royal Mats reserves the right to restrict access, remove content, suspend accounts, or take appropriate legal action against users who violate these Terms of Use.
All content available on the Royal Mats Website, including text, images, graphics, product descriptions, logos, designs, icons, photographs, videos, and other materials ("Content") are owned by or licensed to Royal Mats and are protected under applicable copyright, trademark, and intellectual property laws.
You may use the information available on our Website only for personal and non-commercial purposes. Any copying, reproduction, modification, distribution, publishing, or commercial use of Website content without prior written permission from Royal Mats is strictly prohibited.
Product images, descriptions, designs, and other materials displayed on the Website are provided for customer reference. Royal Mats reserves the right to update, modify, or remove any content without prior notice.
Customers may share reviews, feedback, comments, images, or other content related to their experience with Royal Mats. By submitting any content, you grant Royal Mats permission to use such content for promotional, marketing, and customer experience purposes while respecting our Privacy Policy.
Royal Mats reserves the right to remove any content that is unlawful, offensive, misleading, inappropriate, or violates the rights of any person or organization.
The Royal Mats Website may contain links to third-party websites, services, or payment providers. Royal Mats does not control or take responsibility for the content, privacy practices, products, or services offered by third-party websites.
Users are advised to review the terms and privacy policies of third-party websites before sharing personal information or using their services.
You may create links to the Royal Mats Website provided that such links do not misrepresent our brand, suggest false association, or violate any applicable law. Use of Royal Mats logos, trademarks, images, or other copyrighted materials without written permission is prohibited.
Royal Mats respects the privacy of its customers and is committed to protecting personal information. We collect and process customer information such as name, contact details, address, and order information only for providing services, processing orders, improving customer experience, and fulfilling legal requirements.
Customer information is stored and processed using reasonable security practices. For more details, please refer to our Privacy Policy available on the Website.
By placing an order on Royal Mats, you confirm that all information provided by you is accurate and complete. You declare that products purchased from Royal Mats are intended for personal use or legitimate business purposes and will not be used for any unlawful activity.
Royal Mats provides products and services on an "as available" basis. While we make every effort to ensure that product information, images, and descriptions are accurate, we do not guarantee that all information will always be completely error-free or updated at all times.
Royal Mats does not guarantee uninterrupted availability of the Website or that the Website will always be free from technical issues, errors, or harmful components.
Product colours, textures, and appearance may slightly vary due to differences in device screens, lighting conditions, photography, and manufacturing processes.
Royal Mats provides various payment options through trusted payment partners. While using online payment methods, Royal Mats shall not be responsible for:
For security purposes, Royal Mats may request additional verification documents in certain situations to confirm payment ownership and prevent fraudulent transactions.
Royal Mats reserves the right to verify order details before processing and dispatching products. Orders may be cancelled or delayed if there are concerns regarding payment verification, incorrect customer information, product availability, or suspected fraudulent activity.
Royal Mats reserves the right to restrict, suspend, or terminate access to the Website if any user violates these Terms of Use, Privacy Policy, or any applicable laws. Actions may include removal of user content, cancellation of orders, account suspension, and legal action where necessary.
If any activity by a user causes financial loss, legal liability, security risks, or damages to Royal Mats or other customers, appropriate action may be taken to protect our rights.
You agree to protect and indemnify Royal Mats, its owners, employees, partners, affiliates, and service providers from any claims, damages, losses, liabilities, or expenses arising due to:
These Terms of Use shall be governed and interpreted according to the laws of India. Any disputes related to the Website, products, or services provided by Royal Mats shall be subject to the jurisdiction of Indian courts.
All content, images, product designs, logos, trademarks, website layouts, graphics, and other materials displayed on the Royal Mats Website are protected by copyright, trademark, and intellectual property laws.
You may not copy, reproduce, modify, publish, distribute, sell, or commercially use any Website content without prior written permission from Royal Mats.
Royal Mats respects intellectual property rights. If you believe any content on our Website violates your copyright, please contact us with relevant details and supporting information.
All products purchased from Royal Mats are shipped through trusted courier partners. The responsibility for products transfers according to applicable shipping terms after the product has been handed over to the courier service for delivery.
Royal Mats makes every effort to provide accurate product descriptions, images, measurements, and specifications. However, slight differences in colour, texture, size, or appearance may occur due to photography, screen settings, manufacturing variations, or lighting conditions.
If a product received by you differs significantly from the description provided, please contact our customer support team according to our return and replacement policy.
Royal Mats attempts to maintain accurate product prices and information on the Website. In case of any pricing error, incorrect product information, technical issue, or typographical mistake, Royal Mats reserves the right to correct the information, cancel the order, and provide a refund where applicable.
All images displayed on the Royal Mats Website are for reference purposes only. Actual product appearance may vary slightly due to screen resolution, photography conditions, material variations, and manufacturing processes. Any accessories shown with products are for display purposes only unless specifically mentioned in the product description.
Royal Mats reserves the right to cancel any order in situations including, but not limited to:
If an order is cancelled, applicable refunds will be processed according to our refund policy.
Royal Mats shall not be responsible for any indirect, incidental, special, or consequential damages arising from the use of the Website, products, or services. Our liability shall be limited to the value of the product purchased by the customer.
For any questions, concerns, feedback, or support requests regarding these Terms of Use, please contact Royal Mats.
You may also contact us through the Contact Us section available on our Website.
